FAQ

How can I place an order?

  1. Go to menu and click on shop
  2. Explore product, ingredient, or benefit that interest you.
  3. Select your favorite items.
  4. Click add to cart.
  5. Proceed to Checkout.
  6. Enter your contact information and shipping address.
  7. Finalize your purchase.

When will I receive my order?

Standard shipping: 2-4 working days in Cairo; other cities may vary.

What is the shipping cost?

Shipping cost in all areas across Egypt is set to 50 L.E only.

What is your return/Exchange policy?

You can find more information about returns and exchanges here.

How do I store the products?

For optimal results, store our products in a cool, dry place away from sunlight. While room temperature is usually fine, refrigeration is safe for most products.